Before you begin
Create your workspace and enter the actual legal entity and branch data. Tax information is not required at account sign-up, but is required where applicable for invoicing.
Step 1: Business details
Enter legal name, VAT registration number and national address fields. Formatting checks do not verify actual registration.
Step 2: Environment
Test in the proper development environment, and use separate production credentials for live onboarding.
Step 3: Fatoora onboarding
Use the official Fatoora portal to onboard a unit/device, obtain an OTP and follow the system’s certificate setup flow. Never disclose private keys.
Step 4: Invoices
B2B standard invoices generally use clearance; B2C simplified invoices generally use reporting, subject to applicable rules. Validate XML and QR and inspect the ZATCA response.
Support
Contact [email protected] with sanitized error details.
Official resources
https://zatca.gov.sa/ar/E-Invoicing/Pages/default.aspx
https://zatca.gov.sa/ar/E-Invoicing/Introduction/Guidelines/Pages/default.aspx
Contact our support team.
[email protected]